It's free to list an item for rent on KitShare.

We use Stripe and Stripe Connect to securely manage payments. Once you set up your Stripe Connect account, you'll have access to a dashboard with your transactions and payment history. When a rental is confirmed, the renter's payment is processed, and the funds are transferred to your Stripe balance the day after the rental is completed. Payouts to your linked bank account are initiated weekly.

Funds are transferred to your Stripe balance the day after the rental is completed. KitShare then initiates payouts from your Stripe balance to your linked bank account on a weekly basis.

Yes, KitShare provides a flat guarantee plan for all rentals. Lenders are charged a flat 15% service fee, which covers up to €2,500 per rental. For more information, please visit our dedicated KitShare Guarantee page.

We believe you should price your item's daily rate at roughly 3-5% of the total cost of the item. This is just a rough guideline and lenders are entitled to choose their own prices.

KitShare charges lenders a flat 15% service fee for each rental. This fee is used to guarantee each rental up to €2,500 and contributes toward site management, hosting, and support. KitShare only takes this fee when you get paid; there are no upfront costs.

Listing an item is simple. After creating your account and verifying your email, navigate to the "List an Item" page, fill in the required details, upload high-quality photos, and set your rental price and availability. Once submitted, your item will be visible to renters on the platform.

There are no cancellation fees for Lenders if they cancel their bookings. However, KitShare closely monitors cancellations and if Lenders are frequently cancelling bookings, restrictions may be imposed on their accounts.

Earnings from renting out your items may be subject to taxes, depending on your local laws. We recommend consulting with a tax professional to understand your obligations. KitShare provides transaction history via Stripe to assist with record-keeping.

You can list a wide range of items for rental, including photography equipment, tools, sports gear, and more. Prohibited items include weapons, illegal goods, and any items that violate our terms. Please refer to our Terms and Conditions for more details.

Renters are charged a fixed service fee of 10% per rental. This fee helps us maintain the platform and provide customer support.

To ensure trust and security, all users are required to verify their ID through our trusted partner Veriff before they can rent or list items. Additionally, after each rental, we encourage users to leave reviews, which you can view on each user's profile.

Yes, all transactions on KitShare are secure. We use the industry-leading Stripe to process payments and transfers, ensuring that your sensitive payment information is handled safely. KitShare does not process or store any card information; all payment data is managed securely by Stripe.

In the unfortunate event that your item is damaged during a rental, please contact us immediately at support@kitshare.ie or submit a claim request through our claim portal. We will assist you in resolving the issue.

Yes, KitShare provides an in-platform messaging system that allows renters and lenders to communicate safely. You can ask questions, discuss details, and coordinate arrangements before confirming a rental.

Lenders have the option to request a security deposit for each rental. This deposit must be collected manually by the lender before the rental begins and returned to the renter at the end of the rental if no issues arise.

We partner with Veriff to securely verify users' identities. During the verification process, you will be asked to provide a valid government-issued ID and a selfie. Veriff uses advanced technology to verify your identity and enhance platform safety. We do not store any verification data on our site.

If you experience any issues during a rental, please contact our support team at support@kitshare.ie. We will work with you to resolve any problems and ensure a positive experience.